General Pipe Cleaners | Success Stories | Testimonials

Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on.  This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.

Feel free to ask a question or to add a new tip or idea. Just click on the Contact button below.

– The Drain Brains

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Not All Closet Augers Are Created Equal: Extra 3 Feet Made All The Difference For Pittsburgh Contractor!

All closet augers are created equal. Right?

“Wrong,” says Alan Trout of Trout Plumbing LLC in Pittsburgh, PA.

“Most off-the-shelf closet augers lack the durability, spring action, and special features professionals need,” he argues. “You can’t just waltz into Wal-Mart for one.”

That’s why Trout counts on a pair of popular, innovative Teletube® Flexicore® closet augers from General Pipe Cleaners.

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Category: Drain Cleaning

Long Island Plumber Kicks Difficult Clog And Saves The Day With General’s Root 66®

For more than 15 years, Joseph M. Telese has trusted the portability and power of his Root 66® sectional cable machine from General Pipe Cleaners to bail him out of some tight spots. Literally. As a plumber for a massive hospital in Long Island, New York, Telese often deals with clogged roof drains, many of which are located in awkward or hard-to-reach spaces.

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Category: Drain Cleaning

General’s Compact Drain Cleaning Machine Makes Quick Work Of School District’s Clogged Drain Problems

“If you want to test a drain cleaner, put it in a school. We have had to clear everything from soda bottles to sweat shirts!” 

That’s what Tom Stegemann, Maintenance Supervisor for Festus School District in Festus, MO “always says”. 

“It’s our job to maintain the proper function of all seven school district buildings,” he adds. That means providing a “clean, safe learning and work environment” for approximately 3,000 K-12 students – as well as for teachers, administrators, and support personnel. 

So when Stegemann and staff face stoppages in smaller 1-1/4” to 3” lines, they grab the Model DRZ-PH™ power drain cleaner from General Pipe Cleaners. 

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Category: Drain Cleaning

Oregon Plumbing Pro Cuts Roots and Downtime With General’s Maxi-Rooter®

A lot changes in a decade, but for A. Pederson’s Plumbing in Dallas, Oregon, you wouldn’t know it by looking at one of the Maxi-Rooters from General Pipe Cleaners coming off the company’s trailer. Pederson’s two Maxi-Rooters have been the company’s go-to machines for more than 10 years, and with the exception of the feed bearings, they retain all their original components, including the original Flexicore® cable.

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Category: Drain Cleaning

Wisconsin Plumbing Pro’s Drain Cleaning Equipment Includes Operational 50-Year-Old Machine From General Pipe Cleaners!

How about a working drain cleaning machine in active service for 50 years? After working several years for a local plumber, Schmitz started his company in 1979. And a year later, he bought a used, 1968-vintage General Sewermatic drain cleaner with paperwork from a retiring competitor. “It’s still running strong today – over 50 years later!” Schmitz smiles. “And I’ve got the original parts list to prove it!”

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Category: Drain Cleaning, Rental

General Pipe Cleaners Model 88 Saves Graduation Party

The grease-choked 120 ft main drain line of a large Philadelphia Chinese restaurant suddenly backed-up. And the stoppage threatened to derail a major graduation party with hundreds of guests.

That’s when Just Drains LLC rode to rescue with a Model 88™ sectional drain cleaner from General Pipe Cleaners.

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Category: Drain Cleaning

The Flexicore Advantage Boosts Productivity and Profitability!

General Wire Spring founder Abe Silverman first coiled spring wire tightly around a wire rope core in the 1940s. Since then, generations of plumbing and drain cleaning professionals swear by the “Flexicore advantage” – matchless cable strength, kinking resistance, and flexibility.

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Category: Drain Cleaning

Philly Plumbing Pro Packs New VersaPlunge™ – The Plunger with No Splashback Is the Best Toilet Plunger You’ll Ever Buy!

“I grab two things when I leave my truck: my flashlight and my VersaPlunge”.

That’s Michael Williams, Field Manager for Just Drains LLC – the “the Number 1 drain cleaning company in Philadelphia” – on the revolutionary new plunger from General Pipe Cleaners.

“It’s what pros use,” he quickly adds. “And it’s what we recommend!”

Williams knows what he’s talking about. With six expert crews, Just Drains LLC serves Southeastern Pennsylvania from the Delaware River to Harrisburg. And their seasoned professionals demand maximum performance from all the tools they have.

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Category: Cool Plumbing Tools, Drain Cleaning

Lightweight, Versatile Kinetic Water Ram® Quickly Opens Clogged Drains With Shock Action

An innovative hand-held drain cleaner from General Pipe Cleaners is helping Pro-Tech Drains of Lachine, Quebec, maintain its competitive edge — and boost its profitability. The lightweight, compact Kinetic Water Ram® safely, quickly and cleanly clears clogged sinks, toilets and tubs with the power of compressed air. But when he first saw it, President Alain Breton branded the chrome plated device a “gadget”.  “It looked like a science-fiction ray gun,” he recalls. “We never saw anything like it.” “We get more jobs done faster with the Kinetic Water Ram”, Alain Breton concludes. “It’s clean and efficient.  It brings us business.  Customers love it.  And our profitability — c’est magnifique!”

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Category: Drain Cleaning, Kinetic Water Ram

Plumbing Pro Chocks Up Triple Play With General Camera, Drain Cleaner And Cable

Toilets in an expensive new West Coast home should have worked – immediately. But after a few flushes, the master bath line backed up.  Attempts to clear it repeatedly failed.  And the construction company planned to replace a possible crushed line by jackhammering the structure’s concrete slab. Everyone feared the job would consume several days – until a seasoned drain-cleaning professional with the right equipment mix arrived. Oaks proposed pinpointing the clog with a Gen-Eye® video inspection/location system from General Pipe Cleaners. “I couldn’t have permanently fixed this problem without the right equipment mix,” Oaks concludes. “And that’s what General provided!”

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Category: Diagnostic Tools, Drain Cleaning

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Success Stories

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains –…
Jake Albright
Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits. “Health inspectors want restaurants to clean grease traps regularly,” Mercer Drain Cleaning Service’s owner says.  Bar owners, municipal authorities, and homeowners, he…
Chris Fantauzzo Trenton, NJ
For most inside jobs, Michael Williams of Just Drains LLC favors two General classics – Super-Vee® and Mini-Rooter®. The hand-held Super-Vee easily unclogs sink, tub, and laundry drain lines up to 3” in diameter. “My personal Super-Vee is over 20 years old,”…
Michael Williams Philadelphia, PA