“If you want to test a drain cleaner, put it in a school. We have had to clear everything from soda bottles to sweat shirts!” That’s what Tom Stegemann, maintenance supervisor for Festus School District in Festus, Missouri, always says. “It’s our job to maintain the proper function of all seven school district buildings,” he…
When thinking about marketing tools, the first thoughts that come to mind are often things like social media, advertising, logos and promotions. But what about the tools in your truck? How can your drain cleaning equipment help raise the perceived value of your service and help the next part of your job? If you’re using…
Plungers are one of those iconic tools that symbolize the plumbing profession, yet it’s been quite a while since we’ve seen one in a contractor’s truck. I think because most homeowners already have a plunger sitting behind the toilet, plumbers feel the need to lead with a more professional looking tool like a closet auger…
Gasoline-powered water jets are very popular for their portability, versatility and ability to take a beating in the field. Despite their ruggedness, industry pros living in drier climates in high elevations or desert areas with low humidity face several unique challenges when it comes to keeping their gas jets in tiptop shape. Michael Nalbone, a…
This blog post is the third in a series of three that will offer helpful insights into improving your sales by employing better customer services practices. In the last post, we discussed how, as the leader of your company, you need to know that effective management starts by aligning values with goals and a day-to-day…
This blog post is the second in a series of three that will offer helpful insights into improving your sales by employing better customer services practices. In the last post, we defined superior customer service as understanding how to exceed customer expectations by knowing exactly who your customers are and what they want. But while…
A two-building Aberdeen, South Dakota, office complex suffered constant sewer line back-ups. Local topography forced the facility’s new 300-foot sewer line into an “essentially flat” connection to city services. Authorities would not pay for a pump, and stoppages simply worsened with time. Enter Aberdeen Plumbing & Heating Services, Inc. with their brawny JM-3055 water jet…
There’s a popular philosophical question that asks, “If a tree falls in a forest and no one is around to hear it, does it make a sound?” While the question has become somewhat of a cliché over the years, its message is still relevant and can apply to countless scenarios in the real world, especially…
Sure, we all know we need a good quality pipe wrench and a well-made drain cleaner in our repertoire as we head out onto a jobsite. But what about those items we tend to forget that make our lives so much easier? Here are a few key accessories that every plumbing contractor’s toolbox should have.…
High-pressure water cleaning systems have become the tool of choice for many drain cleaning professionals for their effectiveness in dealing with grease and sludge, along with their ability to partner with pipe inspection cameras. From small mini-jets that specialize in cleaning kitchen sink lines to jumbo-sized trailer units able to scour 18″ mains, these tools…
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