Water jetters like General’s JM-1000 Mini-Jet™ and JM-1450™ have become popular in the industry for their powerful cleaning power for clearing tough stoppages. Recently, General enhanced the performance and cleaning power of these machines by introducing its new, high-performance stainless steel braid jet hose in a variety of lengths. The durable stainless steel braid makes…
With all the cooking and subsequent grease clogs, there’s no better time than the holidays to show the plumber in your life how much you care. And we’d like to help with our, “Drain Cleaner’s Holiday Gift Guide!” These gifts might not fit in a stocking, but they will be sure to fill any drain…
A house full of family and friends, a mountain of food on the table, football on TV and water running across the bathroom floor from a clogged toilet. ‘Tis the season… When you get the call, there’s nothing better to have in your truck for just this emergency than a closet auger. That’s because it’s…
Each month, Plumbing & Mechanical shares its best tool tips and ideas for saving time and money, which are submitted by its readers. In this blog series, we share some of our favorite Tool Tips from the pages of Plumbing & Mechanical, as well as examine the General Pipe Cleaners’ products we would recommend for…
“If you want to test a drain cleaner, put it in a school. We have had to clear everything from soda bottles to sweat shirts!” That’s what Tom Stegemann, maintenance supervisor for Festus School District in Festus, Missouri, always says. “It’s our job to maintain the proper function of all seven school district buildings,” he…
When thinking about marketing tools, the first thoughts that come to mind are often things like social media, advertising, logos and promotions. But what about the tools in your truck? How can your drain cleaning equipment help raise the perceived value of your service and help the next part of your job? If you’re using…
Plungers are one of those iconic tools that symbolize the plumbing profession, yet it’s been quite a while since we’ve seen one in a contractor’s truck. I think because most homeowners already have a plunger sitting behind the toilet, plumbers feel the need to lead with a more professional looking tool like a closet auger…
Gasoline-powered water jets are very popular for their portability, versatility and ability to take a beating in the field. Despite their ruggedness, industry pros living in drier climates in high elevations or desert areas with low humidity face several unique challenges when it comes to keeping their gas jets in tiptop shape. Michael Nalbone, a…
There’s a popular philosophical question that asks, “If a tree falls in a forest and no one is around to hear it, does it make a sound?” While the question has become somewhat of a cliché over the years, its message is still relevant and can apply to countless scenarios in the real world, especially…
This blog post is the second in a series of three that will offer helpful insights into improving your sales by employing better customer services practices. In the last post, we defined superior customer service as understanding how to exceed customer expectations by knowing exactly who your customers are and what they want. But while…
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