Testimonials | Success Stories | Plumbing Camera | Pipe Locator

Award-Winning Gen-Eye Micro-Scope® Florida Plumber’s Dependable Pipe Inspection Tool

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains – including toilets”, he says. “It really saves time and money.”

Category: Diagnostic Tools, Sewer Cameras

Plumbing Pro Chocks Up Triple Play With General Camera, Drain Cleaner And Cable

Toilets in an expensive new West Coast home should have worked – immediately. But after a few flushes, the master bath line backed up.  Attempts to clear it repeatedly failed.  And the construction company planned to replace a possible crushed line by jackhammering the structure’s concrete slab. Everyone feared the job would consume several days – until a seasoned drain-cleaning professional with the right equipment mix arrived. Oaks proposed pinpointing the clog with a Gen-Eye® video inspection/location system from General Pipe Cleaners. “I couldn’t have permanently fixed this problem without the right equipment mix,” Oaks concludes. “And that’s what General provided!”

Category: Diagnostic Tools, Drain Cleaning

Triple Play! Plumbing Pro Scores With General Drain Cleaner, Jetter & Camera

Reputation, reliability and results mean much to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business.  So do the right tools. “We tackle really tough jobs no one can handle,” the Rooterman franchisee says. “Customers know that we combine first-rate talent with first-rate tools to solve problems – permanently.  And General gives us the equipment to do just that.” The New England pros diagnosed, pinpointed and solved the problem by teaming three pieces of General Pipe Cleaners equipment – a Gen-Eye® video inspection/location system, a Rodrunner® sectional cable drain cleaning machine and a JM-3000™ gas-powered water jet.

Category: Diagnostic Tools, Drain Cleaning, Water Jets

General’s Rugged Hot Spot® Pipe Locator Surprisingly Easy – Extremely Accurate

“We have a great name to protect,” says Tim Rogers, in charge of sewer and drain-cleaning operations for R-Mech Heating Cooling & Plumbing. “That’s why we carefully research and choose all our equipment!” A multiple Angie’s List “Super Service Award” winner, R-Mech forged a 10-year reputation for professional excellence throughout the Kansas City, MO area.  That’s because they focus on expert service for every residential and commercial customer. “People don’t want lawns and driveways needlessly torn-up trying to find problems,” Rogers adds. “Quickly locating troubles is ‘Job Number 1’.” And that’s why R-Mech’s video-inspection services count on the Hot Spot® Pipe Locator from General Pipe Cleaners.

Category: Diagnostic Tools

Snakes in the Restroom! Gen-Eye POD® Helps Plumbing Pro Boost Business.

“Gen-Eye camera systems easily and accurately spot trouble in sewer lines – diapers, cell phones, toys – you name it,” James Capelli says. “But a boa constrictor tops them all!” The snake somehow migrated to the women’s restroom of a commercial office building.  “It kept poking its head up through toilets – and scaring all the ladies!” That’s when Capelli, then employed by a local plumber, rode to rescue with Gen-Eye® POD video inspection equipment.


Category: Diagnostic Tools, Sewer Cameras

General Camera and Drain Cleaners Help Plumbing Pros Tackle Tough Jobs

The sewer line of a one-year-old Kentucky house should have run clean and free.  But the homeowner kept suffering persistent back-ups.  And repeated snaking failed to work. That’s when Jarboe’s Plumbing, Heating, Cooling, Electric & Remodeling sprang into action. The Louisville-area plumbing professionals marshaled an arsenal of General Pipe Cleaners equipment to diagnose and fix the problem – quickly. Among the area’s largest, most respected providers of plumbing and kitchen & bath remodeling services, Jarboe’s routinely calls on General solutions for “big city service with small-town pride and professionalism”.

Category: Diagnostic Tools, Sewer Cameras

Gen-Eye Shows Why Clogged Sewer Line Drove Homeowner Batty

The sewer line of a Tallahassee residential property suffered constant clogging.  And repeated snaking failed to break the blockage. That’s when the professionals at McNeill Plumbing arrived – with their Gen-Eye® video inspection equipment from General Pipe Cleaners. For 35 years, family-owned McNeill Plumbing forged a matchless reputation for competence, dependability, excellence, honesty and “100% customer satisfaction” throughout the greater Tallahassee, FL area. “We are the largest PURE plumber in Tallahassee,” Special Projects Manager Keith Walker notes. “If there is a problem, we can handle it – anytime, any day!”

Category: Diagnostic Tools, Sewer Cameras

Gen-Eye Saves Landlord BIG BUCK$

The sewer line clogged at a Tulsa OK residential property. The frantic renter immediately called a local plumber – who demanded $1,500 for excavation and repair. But the landlord contacted Chris Wade, owner of Precision Plumbing, instead. For 20 years, Precision has guarded an outstanding reputation for professionalism, dependability and honesty throughout Tulsa’s metro area. “We’re not fly-by-night plumbers,” Wade says. “We get 100% of our business by word-of-mouth. So our six crews always prioritize superior service and customer satisfaction.” That’s why Wade carefully selects Precision’s equipment: “When you’re safeguarding a reputation for quality work, you choose tough, reliable tools. And we only trust equipment from General Pipe Cleaners!”

Category: Diagnostic Tools, Sewer Cameras

Gen-Ear LE® Water Leak Detection System Saves Big Bucks for Texas School, Makes Plumber A Hero

An ominous leak beneath the building.  Water mysteriously surfacing in the parking lot.  And potentially costly demolition and repair costs. What’s a school to do? If you’re the Anna, Texas, Middle School, you call local professionals from Spencer Plumbing Co. — with their new Gen-Ear LE® water leak detection system from General Pipe Cleaners. “Our Gen-Ear LE is proving itself all the time,” says Bryan Spencer.  “It’s serving our customers — and our business — very well.”

Category: Diagnostic Tools

Plumbing Pro Solves Big Problem And Wins A Big Customer

Serious kitchen drain stoppages at Southwest Medical Center menaced operations and sanitation.  Worse, a parade of plumbers couldn’t cure the chronic quandary. Enter Linn’s Plumbing LLC of Chandler, Oklahoma. With a statewide reputation for outstanding service and professionalism, owner Larry Linn teamed trusted drain cleaners from General Pipe Cleaners to spot – and solve – the true trouble. Using one of his Gen-Eye® video pipe inspection systems, he first pinpointed the problem, a broken  cast-iron pipe.  “Six other competitors just snaked debris around, never fixing the underlying mess.” Then Linn cleared the line with a Speedrooter 92®.

Category: Diagnostic Tools, Drain Cleaning, Sewer Cameras

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Success Stories

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains –…
Jake Albright
Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits. “Health inspectors want restaurants to clean grease traps regularly,” Mercer Drain Cleaning Service’s owner says.  Bar owners, municipal authorities, and homeowners, he…
Chris Fantauzzo Trenton, NJ
For most inside jobs, Michael Williams of Just Drains LLC favors two General classics – Super-Vee® and Mini-Rooter®. The hand-held Super-Vee easily unclogs sink, tub, and laundry drain lines up to 3” in diameter. “My personal Super-Vee is over 20 years old,”…
Michael Williams Philadelphia, PA