Success Stories Archive - General Pipe Cleaners

Gen-Eye Shows Why Clogged Sewer Line Drove Homeowner Batty

The sewer line of a Tallahassee residential property suffered constant clogging.  And repeated snaking failed to break the blockage. That’s when the professionals at McNeill Plumbing arrived – with their Gen-Eye® video inspection equipment from General Pipe Cleaners. For 35 years, family-owned McNeill Plumbing forged a matchless reputation for competence, dependability, excellence, honesty and “100% customer satisfaction” throughout the greater Tallahassee, FL area. “We are the largest PURE plumber in Tallahassee,” Special Projects Manager Keith Walker notes. “If there is a problem, we can handle it – anytime, any day!”

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Category: Diagnostic Tools, Sewer Cameras

What Tools “Pay For Themselves A 1000 Times Over”? Small-Line Drain Cleaners from General Pipe Cleaners!

A partnership between brothers Zack and Jesse Jurkowski, family owned & operated Montreal Contractors reflects three generations of skilled trade experts over nearly 75 years. The company specializes in residential renovations, specialized adaptations, technical service, and property management. And it’s the last category that requires rugged, reliable drain cleaning equipment.

“The Mini-Rooter XP was among our first ‘big purchases’ 15 years ago – with the Power-Vee coming a few years later,” Zack explains. “And frankly, they’re probably the most durable power tools we’ve ever owned!”

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Category: Drain Cleaning

Colorado Hospitality Business Trusts Power-Vee And Other General Products For Drain Cleaning

“Guests with clogged drains deserve prompt service – day and night,” James “Rob” Hoelscher, property manager of Colorado Bear Creek Cabins, declares.

Rob is co-owner Susan of the business with his wife. And the Hoelschers never skimp on service standards or speed. Staff react professionally and immediately to every problem.

“Our maintenance tools must likewise perform on demand,” Rob continues. “That’s why General’s hand-held Power-Vee anchors our drain cleaning tasks.”

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Category: Drain Cleaning

Not All Closet Augers Are Created Equal: Extra 3 Feet Made All The Difference For Pittsburgh Contractor!

All closet augers are created equal. Right?

“Wrong,” says Alan Trout of Trout Plumbing LLC in Pittsburgh, PA.

“Most off-the-shelf closet augers lack the durability, spring action, and special features professionals need,” he argues. “You can’t just waltz into Wal-Mart for one.”

That’s why Trout counts on a pair of popular, innovative Teletube® Flexicore® closet augers from General Pipe Cleaners.

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Category: Drain Cleaning

Plumbing Pro Develops Profitable Service Niche with Compact, Powerful Water Jetter

Rusty and Randy Tigges, co-owners of R&R Septic Services of Carroll, Iowa built a profitable business niche – fast.

R&R uses the JM-1000 Mini-Jet™, a compact, powerful water jet from General Pipe Cleaners, to service and clean modular wastewater treatment installations.

Rusty Tigges says that the Mini-Jet’s hose and nozzle are the perfect size to clean pipes and orifices of a modular septic system filter pod. And since R&R offers fixed-price septic maintenance contracts, work productivity remains key to profitability.

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Category: Water Jets

Long Island Plumber Kicks Difficult Clog And Saves The Day With General’s Root 66®

For more than 15 years, Joseph M. Telese has trusted the portability and power of his Root 66® sectional cable machine from General Pipe Cleaners to bail him out of some tight spots. Literally. As a plumber for a massive hospital in Long Island, New York, Telese often deals with clogged roof drains, many of which are located in awkward or hard-to-reach spaces.

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Category: Drain Cleaning

General’s Compact Drain Cleaning Machine Makes Quick Work Of School District’s Clogged Drain Problems

“If you want to test a drain cleaner, put it in a school. We have had to clear everything from soda bottles to sweat shirts!” 

That’s what Tom Stegemann, Maintenance Supervisor for Festus School District in Festus, MO “always says”. 

“It’s our job to maintain the proper function of all seven school district buildings,” he adds. That means providing a “clean, safe learning and work environment” for approximately 3,000 K-12 students – as well as for teachers, administrators, and support personnel. 

So when Stegemann and staff face stoppages in smaller 1-1/4” to 3” lines, they grab the Model DRZ-PH™ power drain cleaner from General Pipe Cleaners. 

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Category: Drain Cleaning

Kansas City Contractor Finds an Easier Way to Locate Pipe and Sewer Cameras

“We have a great name to protect,” says Tim Rogers, in charge of sewer and drain-cleaning operations for R-Mech Heating Cooling & Plumbing. “That’s why we carefully research and choose all our equipment!” And that’s why R-Mech’s video-inspection services count on the Hot Spot® Pipe Locator from General Pipe Cleaners.

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Category: Diagnostic Tools

Oregon Plumbing Pro Cuts Roots and Downtime With General’s Maxi-Rooter®

A lot changes in a decade, but for A. Pederson’s Plumbing in Dallas, Oregon, you wouldn’t know it by looking at one of the Maxi-Rooters from General Pipe Cleaners coming off the company’s trailer. Pederson’s two Maxi-Rooters have been the company’s go-to machines for more than 10 years, and with the exception of the feed bearings, they retain all their original components, including the original Flexicore® cable.

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Category: Drain Cleaning

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Success Stories

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains –…
Jake Albright
Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits. “Health inspectors want restaurants to clean grease traps regularly,” Mercer Drain Cleaning Service’s owner says.  Bar owners, municipal authorities, and homeowners, he…
Chris Fantauzzo Trenton, NJ
For most inside jobs, Michael Williams of Just Drains LLC favors two General classics – Super-Vee® and Mini-Rooter®. The hand-held Super-Vee easily unclogs sink, tub, and laundry drain lines up to 3” in diameter. “My personal Super-Vee is over 20 years old,”…
Michael Williams Philadelphia, PA