“That machine is my friend. And I go nowhere without my friend!” That’s Jeff Wall on the Mini-Rooter XP®, his favorite drain cleaning machine. “I’ve had it everywhere, on rooftops, in basements, in crawl spaces, in yards,” he laughs. “I’ve taken it apart, transported it in sections, and reassembled it in really tight spots. And it always works the way I do – hard!” “I absolutely trust those machines,” Wall notes. “They supplement my Mini-Rooter XP perfectly. And no matter what the task, I’m confident they’ll do the job.”
Drain Cleaning Success Stories
Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
Feel free to ask a question or to add a new tip or idea. Just click on the Contact button below.
– The Drain Brains
For most inside jobs, Michael Williams of Just Drains LLC favors two General classics – Super-Vee® and Mini-Rooter®. The hand-held Super-Vee easily unclogs sink, tub, and laundry drain lines up to 3” in diameter. “My personal Super-Vee is over 20 years old,” he states. “And as I like to say, ‘Pound for pound, Super-Vee gets down!’” “We’re two leaders – side-by-side – both at the top of our markets. General is the industry name everyone salutes!”
“When I started my own business in the early ‘70’s, I became the third owner a second-hand General Sewermatic®,” Carl Helt recalls. “And I passed that drain cleaner to a fourth plumber – my brother-in-law. For all I know it’s still working today!” That sort of durable dependability made Carl a lifelong General customer. And that’s why he especially loves Speedrooter 91®. “We used it on four separate jobs in a day and it came through every time!” Helt quickly adds. The Speedrooter remains Carl Helt’s favorite. “It’s so reliable and versatile,” he concludes. “I just send the guys out – and know we’ll get the job done!”
Ten thousand dollars! That’s what a national drain cleaning franchise wanted to repair recurring clogs in a 37 year-old Oberlin, Ohio apartment complex. “They claimed they had to bust up the first floor laundry room concrete and hallway, to replace the pipe and fix the problem permanently,” maintenance staffer Gary Schakel recalls. “But I had other ideas.” That “other idea” meant trying the building’s new Speedrooter 92® power drain cleaner first. “I had used the Speedrooter at my previous position,” Schakel adds, “And I knew it could do the job.”
Plumbing runs in John Comerford Jr’s blood. His grandfather and father were plumbers. Now one of his sons is, too. “Our name is on our businesses,” Comerford says. “No one in my family has disgraced it yet – and I’m not going to be the first!” That’s why four generations of Comerford plumbing professionals have trusted tough, reliable hand-held drain cleaners from General Pipe Cleaners. “My grandfather used a Handylectric®, I started with a used Super-Vee® from my dad,” he recalls. “As the commercial says, ‘Don’t leave home without it’!”
Reputation, reliability and results mean much to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business. So do the right tools. “We tackle really tough jobs no one can handle,” the Rooterman franchisee says. “Customers know that we combine first-rate talent with first-rate tools to solve problems – permanently. And General gives us the equipment to do just that.” The New England pros diagnosed, pinpointed and solved the problem by teaming three pieces of General Pipe Cleaners equipment – a Gen-Eye® video inspection/location system, a Rodrunner® sectional cable drain cleaning machine and a JM-3000™ gas-powered water jet.
Bud Stover of Twin County Plumbing & Heating likes “kicking tires” before investing in drain cleaning equipment. So he sometimes rents before purchasing. And that’s how he settled on The Metro® from General. “We rented it for three separate jobs in two weeks, and it came through every time,” Stover says. “That’s when I decided to buy one!” “I love The Metro. I’d recommend it to anybody else!”
After four decades, Jack Elvig Sr. really values performance and reliability in drain cleaning tools. “I’ve been exclusively in commercial property maintenance since 1966,” he says. “And in that time, I’ve developed a pretty clear picture of what works – and what doesn’t.” That’s why the Seattle-Tacoma maintenance pro favors General Pipe Cleaners equipment – especially the Power-Vee® automatic feed drain cleaner. “It’s a great one-man machine,” Elvig says. “You pull the trigger, and it does the work for you!”
“It takes longer to write-up the bill than to unclog a drain with that tool.” That’s how Dale Smith describes the Kinetic Water Ram® from General Pipe Cleaners. The lightweight, compact device safely, quickly and cleanly clears clogged sinks, toilets and tubs with the power of compressed air. It’s also given Smith a clear competitive edge. “I got as much business as I can handle,” Smith concludes. “The Kinetic Water Ram makes me the ‘9-1-1’ of Mississippi plumbers!”
A sickening stench had overpowered the San Bernadino-area outlet for a major California supermarket chain. Something had to be done — fast. That’s when store managers called drain cleaning professional Howard Baron, owner of Village Plumbing in the Big Bear Lake resort community. Conventional drain cleaning methods initially failed. Baron tried clearing the clog with a cable through the last remaining floor drain at the head of the 75-ft. line. That’s when Baron reached for his Kinetic Water Ram® from General Pipe Cleaners. “I never used it before — and the store was really desperate!” he chuckles. “But I just read the package instructions, and it worked: it’s really easy to operate.”