Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
Feel free to ask a question or to add a new tip or idea. Just click on the Contact button below.
– The Drain Brains
Q: We had to deal with a lot of broken water lines this past winter. It was a pain to me and our tenants when the water had to be shut off for the whole building each time we made a repair. Is there a better way? A. Yes, you can use a pipe freeze…
Serious kitchen drain stoppages at Southwest Medical Center menaced operations and sanitation. Worse, a parade of plumbers couldn’t cure the chronic quandary. Enter Linn’s Plumbing LLC of Chandler, Oklahoma. With a statewide reputation for outstanding service and professionalism, owner Larry Linn teamed trusted drain cleaners from General Pipe Cleaners to spot – and solve – the…
One of the more popular mechanical questions routinely served up to General’s customer service department has to do with our power cable feed devices. Because the ability to answer power feed questions are essential to understanding how drum-style machines function, it’s one of the first subjects drummed into our new Drain Brains during their basic…
The sewer line of a Tallahassee residential property suffered constant clogging. And repeated snaking failed to break the blockage. That’s when the professionals at McNeill Plumbing arrived – with their Gen-Eye® video inspection equipment from General Pipe Cleaners. For 35 years, family-owned McNeill Plumbing forged a matchless reputation for competence, dependability, excellence, honesty and “100%…
Q. Last winter, we had to deal with a bunch of frozen stacks and waste lines, not to mention the usual frozen water lines. I used a torch for the frozen water lines, but what about the frozen stacks? A. Using a blow torch to clear ice clogs is very dangerous, and 4-inch stacks are…
Four generations of Ohio plumbers count on reliable General power drain cleaners. Plumbing runs in John Comerford Jr’s blood. His grandfather and father were plumbers. So were two brothers. Now one of his sons is, too. “Our name is on our businesses,” Comerford said. “No one in my family has disgraced it yet – and…
There is a drain cleaning tool for every drain. Our handy tool selection guide helps you pick the right tool for the job. Click here to see the full-size version or to download the pdf and take it with you. For more information, call the Drain Brains® at General at 800-245-6200, or email [email protected].
In the harsh winters of Northern Michigan, rapid response with the right equipment is critical to customers with frozen metal pipes. “I have to work fast,” Steven May, owner of Steve’s Plumbing Service in Petoskey, said. “Or my customers risk substantial damage from burst pipes!” Excellent for Emergencies That’s why the 20-year plumbing veteran prefers…
These gifts might not fit in a stocking, but they will be sure to fill the drain cleaning/plumbing professional in your life (or at your company) with cheer. The newest technologies and shiny new toys top everyone’s wish lists, and drain cleaning pros are no exception. Here are three ideas… that no one will mind…
More than 10 feet of solid grease packed the sewer line of a Long Island apartment complex. Raw sewage surged into the parking lot. Health authorities threatened action. And frantic facility managers sought a fast solution. That’s when they called Keith Johnson – and his “big artillery.” Owner of Accurate Cesspool and a professional drain cleaner…
Check out our Pro Tool Selection Guide or chat with a Drain Brain! We can help you by answering any questions about our products you may have.
