Major mall and department stores in New York’s Catskill region trust Twin County Plumbing & Heating to solve their most demanding drain cleaning problems.

That’s because owner Budd Stover has forged a 25 year reputation for excellence and dependability in professional plumbing and drain cleaning services.

Proper tools, Stover also contends, save time, money and headaches – ultimately boosting his business.  And with significant commercial work, he knows his performance impacts the operations and profitability of his customers.

“So I only use General equipment,” he says. “They’re rugged and reliable.  Some of my General machines are at least 20 years old and still work great!”

Reliability Counts

Stover likes “kicking tires” before investing in drain cleaning equipment.  So he sometimes rents before purchasing.  And that’s how he settled on The Metro^® from General.

“We rented it for three separate jobs in two weeks, and it came through every time,” Stover says. “That’s when I decided to buy one!”

Because The Metro tackles tough clogs with matchless reliability, users call it “The Mini-Rooter of root cutting machines”.

With a capacity 75 ft. of 5/8 ” of Flexicore^® wire rope center cable, The Metro handles roots and other daunting stoppages in 3″ to 6″ lines.  Switch to 100 ft. of 9/16″ for smaller lines.

Lighter and more compact than competitive machines, its narrow profile facilitates handling in tight spots, on stairs, and during truck loading.  The Metro features a fold-down handle, truck loading wheel, and a tough, lightweight frame on 10″ semi-pneumatic tires for easy transport and maneuverability.

Flexicore^® cable is made of heavy-duty wire coiled tightly around 49 strand aircraft-type wire rope.  This unique design unequalled strength and the right amount of flexibility.  It’s so tough it carries a one-year warranty against defect or breakage.

A Real Performer

“We first used The Metro on an extremely bad drain problem at a major national discount chain store,” Stover recalls. “Shoplifters had cut-up plastic packaging and anti-theft devices and flushed the fragments down a toilet, creating a major blockage.”

Stover arrived, fired-up The Metro, and quickly cleaned the line.  “It worked fantastic – and we almost immediately used it on two more demanding jobs at other retailers!”

He especially loved the machine’s automatic cable feed.  “It really cuts down physical labor and makes work a lot easier,” Stover notes. “At the end of the day, you can literally feel the difference!”

The Metro’s power cable feed makes drain cleaning faster and easier.  Variable speed feed drives and retracts cable at up to 16 feet per minute.  The power cable feed and guide tube combination smoothly moves the cable through the line and keeps the operator hands clean and safely away from the spinning cable.

Trust Vital

A General equipment user for over two decades, Budd Stover also owns additional General machines – including the hand-held Handylectric™.

Introduced over 60 years ago, the tough, dependable Handylectric unclogs 1-1/4″ to 3″ lines.  It’s great for sinks, showers, toilets, and laundries.  “Ours just keeps working and working!” Stover laughs.

To make the job easier for professionals, General now offers the hand-held Power-Vee™ with automatic feed.  The compact, reliable tool is quick and easy to use.  Just squeeze the lever and the feed drives or retrieves the cable at up to 16 ft. per minute.

“We also do residential jobs, but made our name with commercial work,” Stover adds.  And The Metro, he claims, helps maintain Twin County’s excellent reputation.

“I love The Metro.  I’d recommend it to anybody else!”

For more information, contact the Drain Brains^® at General at 800-245-6200 or by email [email protected].