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Success Stories

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains – including toilets”, he says. “It really saves time and money.”

Jake Albright

Toilets in an expensive new West Coast home should have worked – immediately. But after a few flushes, the master bath line backed up.  Attempts to clear it repeatedly failed.  And the construction company planned to replace a possible crushed line by jackhammering the structure’s concrete slab. Everyone feared the job would consume several days – until a seasoned drain-cleaning professional with the right equipment mix arrived. Oaks proposed pinpointing the clog with a Gen-Eye® video inspection/location system from General Pipe Cleaners. “I couldn’t have permanently fixed this problem without the right equipment mix,” Oaks concludes. “And that’s what General provided!”

Ron Oaks West Coast, CA

Reputation, reliability and results mean much to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business.  So do the right tools. “We tackle really tough jobs no one can handle,” the Rooterman franchisee says. “Customers know that we combine first-rate talent with first-rate tools to solve problems – permanently.  And General gives us the equipment to do just that.” The New England pros diagnosed, pinpointed and solved the problem by teaming three pieces of General Pipe Cleaners equipment – a Gen-Eye® video inspection/location system, a Rodrunner® sectional cable drain cleaning machine and a JM-3000™ gas-powered water jet.

Vincent MacDonald Lowell, MA