Snakes in the Restroom! Gen-Eye POD® Helps Plumbing Pro Boost Business

Category: Camera Inspection Systems, Diagnostics Tools, Success Story

“Gen-Eye camera systems easily and accurately spot trouble in sewer lines – diapers, cell phones, toys – you name it,” James Capelli says. “But a boa constrictor tops them all!”

The snake somehow migrated to the women’s restroom of a commercial office building. “It kept poking its head up through toilets  and scaring all the ladies!”

That’s when Capelli, then employed by a local plumber, rode to rescue with Gen-Eye® video inspection equipment.

He summarily spotted the reluctant reptile, and animal control extracted the scary serpent.

Crisis swiftly solved, thanks to General Pipe Cleaners’ camera system.

Track Record Of Trust & Performance

Fast-forward several years. Now, Capelli owns Capelli Plumbing in San Leandro, Calif.

“We handle lots of residential and light commercial work in the San Francisco area,” he says. “And I wanted a tough, compact video package to inspect the 1-1/2-inch to 4-inch lines of our apartment-maintenance customers.”

That’s why James Capelli chose the compact Gen-Eye POD from General Pipe Cleaners. “It’s a tiny little thing,” he chuckles. “You just grab it  and go!”

But while Capelli built his business around General equipment, he, “carefully researched other camera systems,” before making the purchase. “I really did my homework before investing,” he adds.

The economical Gen-Eye POD integral video inspection system combines mini-color camera, reel and monitor into an easy to transport, all-in-one package.

The Gen-Eye MINI-POD carries 125 feet or 175 feet. of Gel-Rod and the color mini-camera is small enough to trouble shoot 2- to 4-inch conduits. “I know General says 2- to 4-inch, but I’ve used it in a wider range of lines!” he adds.

The full size Gen-Eye POD reel carries 200 feet of Gel-Rod® for 3- to 10-inch lines. Tough Gel-Rod protects against moisture damage. If cut or abraded, the gel in the rod automatically seals the break,  preventing the wires from shorting-out and protecting your investment. Its Kevlar® braid, fiberglass core and durable sheath offer maximum pushing and pulling power.

Rugged Reliability

“It’s really rugged and reliable,” Capelli claims. “I use it at least two or three times a week.”

The Gen-Eye POD features a bright 7-inch LCD monitor on a gooseneck for easy viewing in all directions,hot all in a padded case with sunscreen. General’s compact package can be also operated vertically or horizontally.

Capelli really likes that combination of features. “In tight spots, I can easily adjust the monitor for others to see what I’m doing,” the California-based plumbing pro adds.

A “video out” connection permits recording to an external device. Optional Wi-Fi lets you send video to your smartphone or tablet to be recorded and sent to your customers. A 512 Hz transmitter is included for precise camera locating with General’s Hot-Spot® pipe locator.

Equipment Depth Enhances Professional Reputation

James Capelli really loves his Gen-Eye POD. “Without a doubt,” he adds, “General Pipe Cleaners produces the best cable drain cleaning equipment around.”

Bottom line?

“General drain cleaning and pipe inspection tools have always been reliable and exceeded expectations,” James Capelli concludes. “They’re the best out there!”

For more information, call the Drain Brains® at General at 800-245-6200, or email

Do You Need Help?

Check out our tool selection guide or chat with a Drain Brain! We can help you by answering any questions about our products you may have.

Chat with Us

Success Stories

Plumbing runs in John Comerford Jr’s blood. His grandfather and father were plumbers. So were two brothers. Now one of his sons is, too. “Our name is on our businesses,” Comerford says. “No one in my family has disgraced it yet…
John Comerford Jr Cleveland, OH
Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits. “Health inspectors, for instance, want restaurants to clean grease traps regularly – often every six months,” the owner of Mercer Drain Cleaning…
Chris Fantauzzo Trenton, NJ
“General equipment is durable, and takes a beating,” says Michael Williams of Just Drains LLC. “We use our General tools 24/7 – 365 days a year, and they don’t fail us.” They last, too. “I bought my trusty old Sewermatic™ in 1980…
Michael Williams Philadelphia, Pa