Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
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– The Drain Brains
I was hanging out in the General Pipe Cleaner’s booth at the WWETT show in Indianapolis talking to customers when I met Michael Jackson. No… not the Michael Jackson of moonwalk fame; the plumber from Indianapolis! He might not have sold as many gold records as his namesake, but after talking to him for 15 minutes I was convinced that he had talents that would make his peers green with envy.
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” Contrary to popular lore, Winston Churchill never said that. But Michael Williams at Just Drains LLC in Philadelphia firmly believes it – especially when confronting Coronavirus (COVID-19) concerns. “Unlike most office jobs,” Williams says, “plumbers and drain cleaners are…
“When you have hot water gushing through the kitchen ceiling of an historic landmark in mid-January, you don’t waste time fooling around!” That’s how Bob Schneider of Schneider Plumbing & Heating described the scene at a renovated hotel in Northampton, Mass., one frigid January evening. Pipes had burst between floors, flooding food preparation areas as…
“We have a great name to protect,” said Tim Rogers, plumbing service technician in charge of sewer and drain-cleaning operations for R-Mech Heating Cooling & Plumbing. “That’s why we carefully research and choose all our equipment!” An Angie’s List “Super Service Award” winner for four straight years, R-Mech has forged a 10-year reputation for professional…
Reputation, reliability and results mean a lot to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business. So do the right tools. “We tackle really tough jobs no one can handle,” the Rooter-Man franchisee said. “Customers know that we combine first-rate talent with first-rate tools to solve problems — permanently. And General gives us the equipment to…
An ominous leak beneath the building, water mysteriously surfacing in the parking lot and potentially costly demolition and repair costs. What’s a school to do? If you’re the Anna, Texas, middle school, you call local professionals from Spencer Plumbing Co. – with their new Gen-Ear™ water leak locator system. Gen-Ear blends the latest in filter,…
Creatively blend proven technologies with intimate market knowledge. Add a dash of innovative thinking – and a business can really grow fast! Just ask Preston Hall of All Pro Water-Flow. In less than two years, the Colorado-based entrepreneur single-handedly revolutionized how the world cleans RV, aircraft and boat holding tanks. And that’s resulted in authorized…
Imagine this: You walk into the restroom only to find a snake peeking its head out of the toilet! That’s what happened at a commercial office building recently. Luckily for the building owner, they called James Capelli, a plumbing contractor, and his Gen-Eye™ video inspection equipment. “My Gen-Eye camera has spotted trouble in sewer lines…
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