General’s Camera and Drain Cleaners Help Plumbing Pros Tackle Tough Jobs

Category: DIY Industry, Success Story

The sewer line of a one-year-old Kentucky house should have run clean and free, but the homeowner kept suffering persistent back-ups, and repeated snaking failed to work.

That’s when Jarboe’s Plumbing, Heating, Cooling, Electric & Remodeling sprang into action. The Louisville-based plumbing professionals marshaled an arsenal of General Pipe Cleaners equipment to diagnose and fix the problem – quickly.

Among the area’s largest, most respected providers of plumbing and kitchen & bath remodeling services, Jarboe’s routinely calls on General solutions for, “big city service with small-town pride and professionalism.”

“Serving eight surrounding counties, including a lot of rural customers, we have to come prepared for everything,” technician, Dan Powers, notes. “So, our tools include a range of General video pipe inspection camera and drain cleaning equipment to do the customer’s job right – the first time!”


Jarboe’s personnel promptly pinpointed the problem with a Gen-Eye® video inspection location system from General.

Jarboe’s camera system quickly solved the mystery. A toilet knockout wedged in the new sewer line acted like a baffle and repeatedly resisted all cleaning attempts.

“The thing just flapped back-and-forth during snaking, and clogs kept returning,” Powers recalls. “Once we spotted the real problem, we permanently cleaned the line with a Speedrooter 92®.”

With plenty of power for long, tough jobs, the Speedrooter 92 blends rugged reliability with optimal control and ease-of-use.

Powers contends that the right equipment mix saves money and headaches – ultimately boosting business. “We believe in treating customer property like it’s ours,” he declares. “By precisely and promptly pinpointing their problems, we spare customers inconvenience and unnecessary expense.”


GeneralGenEyeHotSpotActionThe latest Gen-Eye includes a self-leveling color camera that automatically keeps pictures right side up, letting professionals and customers clearly follow the action as the camera glides through the line. The latest Command Module also includes a 10.4-inch LCD monitor, SD recorder and a water-proof keyboard for titling in a padded carrying case. Completing the system is the Gen-Eye Hot Spot pipe locator, offering easy and accurate camera location and instant depth-finding capability down to the inch.

“A lot of our suburban and rural customers experience recurring root troubles,” Powers observes. “We use the Gen-Eye to spot the problem and a Speedrooter 92 to solve it.”

He likes the raw power and reach of the Speedrooter 92.“We have six of them, one for each crew!” Powers notes.

The durable design features a braced frame at key stress points, a drum supported front and rear for longer bearing wear and Flexicore® cable – the industry standard for toughness.

Heavy duty wire tightly coiled around 49-strand aircraft-type wire rope, General’s heavy duty Flexicore® cable blends superior kinking resistance and unmatched strength with the right amount of flexibility. It’s so tough that it carries the best warranty in the business, a one-year protection against breakage.


Design enhancements make Speedrooter 92 exceptionally user-friendly. It’s made for tight doorways. And one person can easily load it onto a truck. The machine’s redesigned frame slides smoothly from the loading wheel, to the handle, to the stair climbers and, finally, to the wheels. The new adjustable height, swept-back handle also provides maximum maneuvering leverage.

“It’s great for one-man operation,” Powers remarks. “We really appreciate the great balance and forward-reverse, variable speed control.”

He also values the Speedrooter 91’s operating flexibility.  “We like switching cable rotation to achieve just the right angle to extract the clog.”

With raw driving and pulling power for long, tough jobs, General’s power cable feed drives 3/4”, 5/8”, and 9/16” cables.  Drum changes are easy, too. Switch from 3/4” or 5/8” cables to a small drum with 100 feet of 9/16” cable to clear smaller lines. The large drum sports a see-through inner cage to quickly determine how much cable remains. And no screwdriver is required for cable adjustments.


Powers pulls no punches when extolling the importance of Jarboe’s equipment mix. “We stand behind our work, and we expect the same from the tools we use.”

That’s why the company’s arsenal also includes General Mini-Rooter® and Super-Vee® machines.

“You can find a full line of General equipment in use by our fleet,” he says. “It’s what helps us provide the high level of service our customers count on!”

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Success Stories

“Drain cleaning can be pretty messy, and you expect to see some nasty stuff,” he admits, “But imagine my surprise when my Super-Vee™ once snaked a Batman toy from a line. I still don’t know how I did it!”

John Comerford Jr Cleveland, OH

I offer a 30-day warranty on every drain-cleaning job, but I can’t give a warranty if I don’t do the job right, and I can’t do the job right if I don’t have the right tools. That’s why I run my whole company with General products, they enhance our professional image!

Chris Fantauzzo Trenton, NJ

General equipment is durable, and takes a beating,” he says. “We use our General tools 24/7 – 365 days a year, and they don’t fail us. General equipment lets us power through tough problems that our competitors walk away from!

Michael Williams Philadelphia, Pa