This blog post is the second in a series of three that will offer helpful insights into improving your sales by employing better customer services practices. In the last post, we defined superior customer service as understanding how to exceed customer expectations by knowing exactly who your customers are and what they want. But while…
This blog post is the third in a series of three that will offer helpful insights into improving your sales by employing better customer services practices. In the last post, we discussed how, as the leader of your company, you need to know that effective management starts by aligning values with goals and a day-to-day…
A two-building Aberdeen, South Dakota, office complex suffered constant sewer line back-ups. Local topography forced the facility’s new 300-foot sewer line into an “essentially flat” connection to city services. Authorities would not pay for a pump, and stoppages simply worsened with time. Enter Aberdeen Plumbing & Heating Services, Inc. with their brawny JM-3055 water jet…
Sure, we all know we need a good quality pipe wrench and a well-made drain cleaner in our repertoire as we head out onto a job site. But what about those items we tend to forget that make our lives so much easier? Here are a few key plumbing & drain-cleaning accessories that every plumbing…
A 30-story condominium in North Miami Beach, Florida, suffered slow drain and clog issues in laundry rooms on each floor, and owners needed a solution – quickly. So, they called Gregg D’Attile, owner of Art Plumbing AC & Electric in nearby Coral Springs. Serving the Ft. Lauderdale-Miami area, Art Plumbing AC & Electric forged an…
Plumbing pro Jake Albright likes reliability, ruggedness and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains, including toilets”, he says. “It really saves time and money.” The award-winning pipe inspection…
Last year, I was manning a booth at an industry trade show when I saw an attendee frantically circling the Speedrooter 92® and Speedrooter XL® drain cleaning machines we had sitting side by side in the booth. Before he could get too dizzy, I approached and asked if I could be of any assistance. He…
So, picture this: you’re kneeling in wet grass next to a clean out and shoving your Gen-Eye pipe inspection camera system slowly down into the drain. The push rod is stiff, but slippery, and it is just flexible enough to permit you to negotiate the 90-degree turn at the bottom of the clean out and…
At the ARA Rental Show in Orlando, industry professionals stopped by to visit the Drain Brains and talk about why they love their products from General Pipe Cleaners. Businesses praised General’s products for their toughness, ease of use and simple maintenance, including E-Z Rental Center Inc. in Carbondale Ill., who have trusted General Pipe Cleaners products for more than…
At the Water and Wastewater Equipment, Treatment and Transport Show, the world’s largest annual trade show for environmental service professionals, General Pipe Cleaners’ Marty Silverman spoke with COLE Publishing about its line of Jet-Set water jet drain cleaners. In the video accessed via the link below, Silverman talks us through a number of General’s trusted water jet…
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