Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
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– The Drain Brains
Reputation, reliability and results mean a lot to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business. So do the right tools. “We tackle really tough jobs no one can handle,” the Rooter-Man franchisee said. “Customers know that we combine first-rate talent with first-rate tools to solve problems — permanently. And General gives us the equipment to…
“When we make one mistake we end up making two!” My high school basketball coach used to scream this as we ran “gassers” to the point of exhaustion during marathon practice sessions. Like much of his pithy wisdom, this took me a while to translate. What he was saying in “basketball speak” was that when…
Q. When working with slow draining shower and bathtub drains, it’s difficult to get the snake though the trap. Do you know of a better way to keep shower drains clear? A. The best tool for clearing a clogged or slow draining shower or bathtub is a Water Ram. Bathtubs often drain through drum traps…
1. Why should I buy a sewer camera? For the answer to this question, just ask George Bauer of Bauer Plumbing. “You won’t believe how many jobs I’ve sold with my camera,” George boasted. “People think you’re trying to pull a fast one when you tell them that their waste lines have collapsed and…
Thorough training on equipment and in-depth knowledge of effective techniques gives you and your business an advantage. Here are five resources you should take advantage of: 1. Videos Many equipment manufacturers put instructional videos online to help their customers learn how to use their tools. Seeing something done can sometimes be more helpful than simply…
Camera and pipe locating can be very intimidating. However, with the right equipment and a bit of practice, you will find that it can become much easier. Here are step-by-step basics to help you develop your locating technique. 1. Turn on the transmitter. OK, this seems pretty obvious but you’d be amazed at how many…
Imagine this: You walk into the restroom only to find a snake peeking its head out of the toilet! That’s what happened at a commercial office building recently. Luckily for the building owner, they called James Capelli, a plumbing contractor, and his Gen-Eye™ video inspection equipment. “My Gen-Eye camera has spotted trouble in sewer lines…
The housing industry is beginning to see increased sales of both new and previously owned homes. This market segment can be a great source of business for professional plumbers looking for more than just construction income. Whether it’s a new home, and especially when it’s a resale of an older home, many homeowners are seeking…
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