Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
Feel free to ask a question or to add a new tip or idea. Just click on the Contact button below.
– The Drain Brains
“We have a great name to protect,” said Tim Rogers, plumbing service technician in charge of sewer and drain-cleaning operations for R-Mech Heating Cooling & Plumbing. “That’s why we carefully research and choose all our equipment!” An Angie’s List “Super Service Award” winner for four straight years, R-Mech has forged a 10-year reputation for professional…
Reputation, reliability and results mean a lot to Vincent “Vinnie” MacDonald’s Boston-area drain cleaning business. So do the right tools. “We tackle really tough jobs no one can handle,” the Rooter-Man franchisee said. “Customers know that we combine first-rate talent with first-rate tools to solve problems — permanently. And General gives us the equipment to…
“When we make one mistake we end up making two!” My high school basketball coach used to scream this as we ran “gassers” to the point of exhaustion during marathon practice sessions. Like much of his pithy wisdom, this took me a while to translate. What he was saying in “basketball speak” was that when…
Q. When working with slow draining shower and bathtub drains, it’s difficult to get the snake though the trap. Do you know of a better way to keep shower drains clear? A. The best tool for clearing a clogged or slow draining shower or bathtub is a Water Ram. Bathtubs often drain through drum traps…
1. Why should I buy a sewer camera? For the answer to this question, just ask George Bauer of Bauer Plumbing. “You won’t believe how many jobs I’ve sold with my camera,” George boasted. “People think you’re trying to pull a fast one when you tell them that their waste lines have collapsed and…
An ominous leak beneath the building, water mysteriously surfacing in the parking lot and potentially costly demolition and repair costs. What’s a school to do? If you’re the Anna, Texas, middle school, you call local professionals from Spencer Plumbing Co. – with their new Gen-Ear™ water leak locator system. Gen-Ear blends the latest in filter,…
Thorough training on equipment and in-depth knowledge of effective techniques gives you and your business an advantage. Here are five resources you should take advantage of: 1. Videos Many equipment manufacturers put instructional videos online to help their customers learn how to use their tools. Seeing something done can sometimes be more helpful than simply…
Check out our Pro Tool Selection Guide or chat with a Drain Brain! We can help you by answering any questions about our products you may have.
