Thorough training on equipment and in-depth knowledge of effective techniques gives you and your business an advantage.
Here are five resources you should take advantage of:
1. Videos
Many equipment manufacturers put instructional videos online to help their customers learn how to use their tools. Seeing something done can sometimes be more helpful than simply reading a manual. If you’re looking for video instruction, YouTube is an excellent place to start. For example, you can learn how to use one of our newest products, the Gen-Eye Hot Spot Pipe Locator, from our instructional video on YouTube.
Instructional videos are also a good way to refresh your knowledge and/or skills on a piece of equipment you haven’t used in a while. Besides YouTube, General Pipe Cleaners has an entire collection of instructional videos on our innovative plumbing tools which you can view on-site here.
2. Blogs
Industry blogs are the best-kept secret in making yourself more valuable and relevant. From trade magazines’ and professional organizations’ blogs that keep you up-to-date on the changing codes and standards, to blogs like this one that give you tips on a variety of topics including choosing the right equipment or safe operation, you can easily build your knowledge base by reading blogs. Blogs can go with you on a smartphone or tablet and are easy to share with your colleagues.
3. Manuals
Product manuals not only help you figure out how to use a piece of equipment, they give you valuable information on its limits and capabilities. When having an issue with equipment, the manual should be the first resource you use for troubleshooting. Many equipment manufacturers offer product manuals on their websites.
4. Manufacturer Support
Manufacturers offer a wide range of support that you can take advantage of. Manufacturers have a team of people in place to answer questions and help you out, at General Pipe Cleaners the Drain Brains are there to help!
Also don’t be afraid to ask your sales reps and distributor staff questions.
5. People
People are a great resource. In your own business, have seasoned employees train the new hires through instruction and shadowing. Many of the skills in this industry need to be learned through watching and doing with the guidance of someone who has experience in the field.
Contact the Drain Brains® at General at 800-245-6200 or by email [email protected].
You may also reach out to us via our simple form here. Please visit this page to learn of retail stores near you where you can purchase our professional plumbing products.
