Success Stories Archive - Page 5 of 6 - General Pipe Cleaners

Compact, Powerful JM-1000™ Water Jet Tackle Tough Job For Widow Of Military Veteran

Four hours of snaking couldn’t clear a kitchen clog. The local VA’s maintenance man would run the cable. The sink would drain – then back up again. That’s when owner Jeff Hankins of Steve’s Service Plumbing in Nampa, ID arrived with a JM-1000 Mini-Jet™ from General Pipe Cleaners. “It was a special job for the widow of a military veteran,” he recalls. “And I refused leave until we cleared the obstruction for her – permanently.”

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Category: Water Jets

Compact, Lightweight JM-1000™ Water Jet Saves Contractor Time, Trouble & Money

“The compact size makes it great for one-man operation – and it’s perfect for much of the work I do!” That’s Craig Casteen on the lightweight JM-1000 Mini-Jet™ from General Pipe Cleaners. Owner of Casteen Plumbing & Repair in Rose Hill, NC, Casteen can find himself in some pretty tight spots. “There are lots of crawl spaces beneath homes in North Carolina,” he says. “And I’m often under someone’s house – by myself – doing plumbing and drain cleaning work.”

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Category: Drain Cleaning, Water Jets

Plumbing Pro’s Business Heats Up With Pipe-Thawing Machine From General

In the harsh winters of Northern Michigan, rapid response with the right equipment is critical to customers with frozen metal pipes. “I have to work fast,” Steven May, owner of Steve’s Plumbing Service in Petoskey, notes. “Or my customers risk substantial damage from burst pipes!” That’s why the 20-year plumbing veteran prefers the easy-to-operate Hot-Shot 400® from General Pipe Cleaners. The results boost Steve May’s reputation.  “I take pride in my professionalism, my experience, and my ability to do the job as quickly and economically as possible for our customers,” he notes.

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Category: Cool Plumbing Tools

City Workers Really Warm To General’s Pipe Thawing Solution

Frozen water lines are such a problem in Ft. Lupton, CO, that they earn a special page on the city’s web site. “I’d like to say that residents follow our advice,” Public Works Supervisor Jose C. Reyes laughs. “But many don’t – until it’s too late!” To fix past problems, workers laboriously dug around shallow mains entries, exposing frozen lines just ahead of water meters.  Then using welding equipment, they cautiously thawed the pipes. “That took too much time,” Reyes says. “And we needed a less hazardous method.” That’s when the City of Ft. Lupton got a Hot-Shot 400® from General Pipe Cleaners. Reyes really values equipment dependability.  “Hot-Shot is very reliable,” he says. “It has always done the job – and never let us down.”

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Category: Cool Plumbing Tools

Snakes in the Restroom! Gen-Eye POD® Helps Plumbing Pro Boost Business.

“Gen-Eye camera systems easily and accurately spot trouble in sewer lines – diapers, cell phones, toys – you name it,” James Capelli says. “But a boa constrictor tops them all!” The snake somehow migrated to the women’s restroom of a commercial office building.  “It kept poking its head up through toilets – and scaring all the ladies!” That’s when Capelli, then employed by a local plumber, rode to rescue with Gen-Eye® POD video inspection equipment.

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Category: Diagnostic Tools, Sewer Cameras

General Camera and Drain Cleaners Help Plumbing Pros Tackle Tough Jobs

The sewer line of a one-year-old Kentucky house should have run clean and free.  But the homeowner kept suffering persistent back-ups.  And repeated snaking failed to work. That’s when Jarboe’s Plumbing, Heating, Cooling, Electric & Remodeling sprang into action. The Louisville-area plumbing professionals marshaled an arsenal of General Pipe Cleaners equipment to diagnose and fix the problem – quickly. Among the area’s largest, most respected providers of plumbing and kitchen & bath remodeling services, Jarboe’s routinely calls on General solutions for “big city service with small-town pride and professionalism”.

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Category: Diagnostic Tools, Sewer Cameras

Gen-Eye Shows Why Clogged Sewer Line Drove Homeowner Batty

The sewer line of a Tallahassee residential property suffered constant clogging.  And repeated snaking failed to break the blockage. That’s when the professionals at McNeill Plumbing arrived – with their Gen-Eye® video inspection equipment from General Pipe Cleaners. For 35 years, family-owned McNeill Plumbing forged a matchless reputation for competence, dependability, excellence, honesty and “100% customer satisfaction” throughout the greater Tallahassee, FL area. “We are the largest PURE plumber in Tallahassee,” Special Projects Manager Keith Walker notes. “If there is a problem, we can handle it – anytime, any day!”

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Category: Diagnostic Tools, Sewer Cameras

Gen-Eye Saves Landlord BIG BUCK$

The sewer line clogged at a Tulsa OK residential property. The frantic renter immediately called a local plumber – who demanded $1,500 for excavation and repair. But the landlord contacted Chris Wade, owner of Precision Plumbing, instead. For 20 years, Precision has guarded an outstanding reputation for professionalism, dependability and honesty throughout Tulsa’s metro area. “We’re not fly-by-night plumbers,” Wade says. “We get 100% of our business by word-of-mouth. So our six crews always prioritize superior service and customer satisfaction.” That’s why Wade carefully selects Precision’s equipment: “When you’re safeguarding a reputation for quality work, you choose tough, reliable tools. And we only trust equipment from General Pipe Cleaners!”

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Category: Diagnostic Tools, Sewer Cameras

Pipe Freezing Kit Repairs Broken, Fully Pressurized Lines Historic Landmark – Without Draining Pipes

“When you have hot water gushing through the kitchen ceiling of an historic landmark in mid-January, you don’t waste time fooling around!” That’s how Bob Schneider of Schneider Plumbing & Heating described the scene at a renovated hotel in Northampton, MA, one frigid January evening.  Pipes had burst between floors, flooding food preparation areas as guests gathered for dinner. Schneider knew that if he didn’t act fast, the landmark would sustain terrible damage — and over 100 rooms of guests would, at best, suffer major inconvenience.  That’s when Schneider acted “outside the box.” With a Cold Shot® Pipe Freezing Kit from General Pipe Cleaners, Schneider repaired the fully pressurized hot water line in less than 15 minutes – without closing the main supply or draining any lines before replacing pipe and cutting in new valves.

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Category: Cool Plumbing Tools

Prep Copper Tight in Tight Speed & Boost Work Speed & Efficiency With Ratchet-Action Copperkey®

Plumbing and HVAC professionals get into tight spots.  Crowded access zones.  Snug crawl spaces.  And awkward overhead runs. Problem is, prepping copper pipe in crowded, cluttered conditions impairs efficiency, strains muscles, and eats up time.  That can impact profits — and sometimes even health. But a new ratchet-action CopperKey copper prep tool from General Pipe Cleaners is speeding pipe prep work with greater effectiveness and less physical effort in tight spots.

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Category: Cool Plumbing Tools

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Success Stories

Plumbing pro Jake Albright likes reliability, ruggedness, and convenience in his drain cleaning tools. That’s why the ultra-compact, handheld Gen-Eye Micro-Scope® video inspection system remains a key part of his equipment arsenal. “It’s great for inspecting all sorts of small drains –…
Jake Albright
Grease clogged pipes produce problems.  But the right drain cleaning equipment, Chris Fantauzzo contends, turns those problems into profits. “Health inspectors want restaurants to clean grease traps regularly,” Mercer Drain Cleaning Service’s owner says.  Bar owners, municipal authorities, and homeowners, he…
Chris Fantauzzo Trenton, NJ
For most inside jobs, Michael Williams of Just Drains LLC favors two General classics – Super-Vee® and Mini-Rooter®. The hand-held Super-Vee easily unclogs sink, tub, and laundry drain lines up to 3” in diameter. “My personal Super-Vee is over 20 years old,”…
Michael Williams Philadelphia, PA