Over the years, our customer service staff has collected tips to avoid various problems, tricks to get you out of jams, hints on the right tool for the right job, and so on. This Ask the Drain Brains blog is a selection of some of those hints and tips. You can search by category, for instance, Drain Cleaning, Sewer Cameras, Water Jetters, Cool Plumbing Tools and more.
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– The Drain Brains
One of the more popular mechanical questions routinely served up to General’s customer service department has to do with our power cable feed devices. Because the ability to answer power feed questions are essential to understanding how drum-style machines function, it’s one of the first subjects drummed into our new Drain Brains during their basic…
“When we make one mistake we end up making two!” My high school basketball coach used to scream this as we ran “gassers” to the point of exhaustion during marathon practice sessions. Like much of his pithy wisdom, this took me a while to translate. What he was saying in “basketball speak” was that when…
Q: What’s the best tool to use to clear clogs in toilets that clog constantly when a plunger won’t work? A: The best tool for clearing a clogged toilet is the closet auger. No other drain cleaning tool will go through the toilet as quickly and easily. The spring is flexible enough to get through the tight…
Q. It happens every holiday season – Thanksgiving, Christmas, whatever – people cook the turkey, pour the grease down the drain, then call me when the grease clogs the line. What drain cleaning tool would you recommend that will clear the line fast so I can get back to my family? A. The best tool…
When the weather turns really cold, pipe thawing season turns red hot! When the inevitable flood of service calls for frozen pipes comes, be sure you have a pipe thawing machine on hand. No matter how well homeowners think they have their pipes insulated, we all know that when the arctic blast hits, pipes are…
The housing industry is beginning to see increased sales of both new and previously owned homes. This market segment can be a great source of business for professional plumbers looking for more than just construction income. Whether it’s a new home, and especially when it’s a resale of an older home, many homeowners are seeking…
Water jets are a great way to clear grease clogged lines. If your jet is no longer doing maintaining pressure, follow these trouble shooting tips to get it back on the right track: Make sure you have enough water. The water supply must be adequate to match your jets needs. If you’re using a four-gallon…
Check out our Pro Tool Selection Guide or chat with a Drain Brain! We can help you by answering any questions about our products you may have.
