Snakes in the Restroom! Gen-Eye POD® Helps Plumbing Pro Boost Business

Category: Camera Inspection Systems, Diagnostics Tools, Success Story


“Gen-Eye camera systems easily and accurately spot trouble in sewer lines – diapers, cell phones, toys – you name it,” James Capelli says. “But a boa constrictor tops them all!”

The snake somehow migrated to the women’s restroom of a commercial office building. “It kept poking its head up through toilets  and scaring all the ladies!”

That’s when Capelli, then employed by a local plumber, rode to rescue with Gen-Eye® video inspection equipment.

He summarily spotted the reluctant reptile, and animal control extracted the scary serpent.

Crisis swiftly solved, thanks to General Pipe Cleaners’ camera system.

Track Record Of Trust & Performance

Fast-forward several years. Now, Capelli owns Capelli Plumbing in San Leandro, Calif.

“We handle lots of residential and light commercial work in the San Francisco area,” he says. “And I wanted a tough, compact video package to inspect the 1-1/2-inch to 4-inch lines of our apartment-maintenance customers.”

That’s why James Capelli chose the compact Gen-Eye POD from General Pipe Cleaners. “It’s a tiny little thing,” he chuckles. “You just grab it  and go!”

But while Capelli built his business around General equipment, he, “carefully researched other camera systems,” before making the purchase. “I really did my homework before investing,” he adds.

The economical Gen-Eye POD integral video inspection system combines mini-color camera, reel and monitor into an easy to transport, all-in-one package.

The Gen-Eye MINI-POD carries 125 feet or 175 feet. of Gel-Rod and the color mini-camera is small enough to trouble shoot 2- to 4-inch conduits. “I know General says 2- to 4-inch, but I’ve used it in a wider range of lines!” he adds.

The full size Gen-Eye POD reel carries 200 feet of Gel-Rod® for 3- to 10-inch lines. Tough Gel-Rod protects against moisture damage. If cut or abraded, the gel in the rod automatically seals the break,  preventing the wires from shorting-out and protecting your investment. Its Kevlar® braid, fiberglass core and durable sheath offer maximum pushing and pulling power.

Rugged Reliability

“It’s really rugged and reliable,” Capelli claims. “I use it at least two or three times a week.”

The Gen-Eye POD features a bright 7-inch LCD monitor on a gooseneck for easy viewing in all directions,hot all in a padded case with sunscreen. General’s compact package can be also operated vertically or horizontally.

Capelli really likes that combination of features. “In tight spots, I can easily adjust the monitor for others to see what I’m doing,” the California-based plumbing pro adds.

A “video out” connection permits recording to an external device. Optional Wi-Fi lets you send video to your smartphone or tablet to be recorded and sent to your customers. A 512 Hz transmitter is included for precise camera locating with General’s Hot-Spot® pipe locator.

Equipment Depth Enhances Professional Reputation

James Capelli really loves his Gen-Eye POD. “Without a doubt,” he adds, “General Pipe Cleaners produces the best cable drain cleaning equipment around.”

Bottom line?

“General drain cleaning and pipe inspection tools have always been reliable and exceeded expectations,” James Capelli concludes. “They’re the best out there!”

For more information, call the Drain Brains® at General at 800-245-6200, or email

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Success Stories

“Drain cleaning can be pretty messy, and you expect to see some nasty stuff,” he admits, “But imagine my surprise when my Super-Vee™ once snaked a Batman toy from a line. I still don’t know how I did it!”

John Comerford Jr Cleveland, OH

I offer a 30-day warranty on every drain-cleaning job, but I can’t give a warranty if I don’t do the job right, and I can’t do the job right if I don’t have the right tools. That’s why I run my whole company with General products, they enhance our professional image!

Chris Fantauzzo Trenton, NJ

General equipment is durable, and takes a beating,” he says. “We use our General tools 24/7 – 365 days a year, and they don’t fail us. General equipment lets us power through tough problems that our competitors walk away from!

Michael Williams Philadelphia, Pa